I’ve run enough “add AI to our app” projects to know the difference between a science experiment and a shipping copilot. Founders call me when they want the latter: something trustworthy, fast, and on-brand. Here’s how I guide teams from blank Notion doc to production rollout.
1. Treat the kickoff like product discovery
Before prompts, models, or buzzwords, I ask three questions:
- What job are we helping the user finish faster? Drafting replies, writing invoices, summarising a feed—pick one.
- How will we know it worked? We choose one adoption metric (e.g., % of AI replies sent) and one efficiency metric (time saved per workflow).
- Who sees it first? Feature flags let us start with a narrow cohort of power users instead of flipping a Switch for everyone.
The answers go into a one-page brief that becomes the north star for engineering, prompt craft, and executive updates.
2. Architect around latency and trust
Most projects settle into this shape:
Flutter UI → ConversationController → Orchestrator API (Laravel/FastAPI)
↘ Telemetry Stream ↘ Prompt Service + Guardrails
- Flutter: Handles optimistic UI, streaming tokens, and local drafts (Hive/Drift) so nothing feels laggy.
- Orchestrator: A thin Laravel/FastAPI layer that enriches prompts, calls the LLM, runs moderation, and stores transcripts.
- Guardrails: Provider moderation (OpenAI/Anthropic) plus custom tone classifiers and banned-phrase checks.
- Telemetry: Structured events (
viewed
,accepted
,edited
) shipping to Firebase or PostHog for weekly reviews.
3. Manage prompts like versioned APIs
- Store templates in YAML/JSON with semantic versioning (
reply_prompt_v3.yml
). - Include context blocks: profile DNA, recent activity, instructions, token budgets.
- Annotate expected tone/length and any phrases to avoid.
- Log prompt + response hashes to debug regressions later.
When tone drifts, you diff prompts just like migrations and know exactly what changed.
4. Craft resilient Flutter UI
- Streaming:
StreamBuilder
+AnimatedSwitcher
render tokens as they arrive; users stay engaged even on a 3G connection. - Fallbacks: At 3 seconds we swap to cached suggestions or “quick tips” so users keep moving.
- Offline-friendly: Cache drafts locally so interrupted sessions can resume without drama.
- Accessible: Honour
Semantics
, font scaling, and screen readers—AI shouldn’t regress inclusion.
class SuggestionStream extends StatelessWidget {
const SuggestionStream({super.key, required this.controller});
final Stream<String> controller;
@override
Widget build(BuildContext context) {
return StreamBuilder<String>(
stream: controller,
builder: (context, snapshot) {
if (!snapshot.hasData) {
return const Text('Thinking…', style: TextStyle(color: Colors.grey));
}
return AnimatedSwitcher(
duration: const Duration(milliseconds: 120),
child: Text(
snapshot.data!,
key: ValueKey(snapshot.data),
style: Theme.of(context).textTheme.bodyLarge,
),
);
},
);
}
}
5. Budget latency like an SRE
| Check | Target | Tooling | | --- | --- | --- | | LLM round-trip | P90 < 2.5 s | Postman collections + k6 | | Guardrail accuracy | ≥ 95% | Synthetic prompt suite | | Flutter FPS | 60 fps during streaming | DevTools timeline | | Error CTA | Visible in < 500 ms | Automated smoke flows |
Wire these into CI (Codemagic + Shorebird) so regressions trigger alarms before users notice.
6. Launch deliberately
- Pilot: Internal testers + friendlies with dashboards live from day one.
- Weekly prompt clinic: Review acceptance vs. edits; adjust tone and guardrails.
- Gradual rollout: Toggle cohorts, monitor LLM spend, and watch moderation queues.
- Documentation: Ship a README covering architecture, prompt ops, fallback behaviour, and on-call runbooks.
7. Keep humans at the centre
- Provide an override dashboard so support can audit suggestions.
- Add in-app feedback that routes straight to the prompt backlog.
- Train customer success so they know what the assistant is (and isn’t) doing.
Quick-start checklist
- [ ] Problem framing doc with adoption + efficiency metrics
- [ ] Prompt repo with semantic versioning and analytics tags
- [ ] Streaming Flutter prototype with fallbacks
- [ ] Guardrail coverage (provider + custom classifiers)
- [ ] Telemetry dashboards for quality + usage
- [ ] Rollout plan with feature flags and Shorebird patches
If you need someone who can whiteboard this stack on Monday and ship it with you by Friday, let’s talk. I love taking AI copilots from idea to production-ready reality.